Our Services
We provide expert, doorstep tech support and trade-in solutions for both individuals and businesses. Select a service below to learn how we can help you today.
Laptop and PC Repair
Professional diagnostics, repairs and upgrades for laptops, desktops and PCs.
Device Refurbishment
Give your laptops, PCs and IT equipment a new lease of life.
Sell Your Tech
Turn unwanted laptops, PCs and IT equipment into value. RefurbPoint helps individuals and businesses sell or trade in suitable technology quickly and responsibly.
Why Choose RefurbPoint?
Pickup and Dropoff
Fast Turnaround
Quality Parts
Business & Home Customers
No Fix, No Fee
If we can’t diagnose or repair your device, you don’t pay a penny.
Local Expertise
Proudly serving the Tyne and Wear community with reliable, friendly, and transparent technical support.
Data Security
Your privacy is our priority. We follow strict data protection protocols to ensure your photos, files, and personal info stay safe during the repair.
Frequently Asked Questions
RefurbPoint provides laptop and PC services for individuals and businesses, including computer repairs, diagnostics, upgrades, device refurbishment, technology trade-ins and business IT hardware procurement. We aim to repair and extend the life of technology wherever practical, rather than replacing devices unnecessarily.
We work with a wide range of laptops, desktop PCs and computer hardware. Our services include hardware repairs, screen and hinge issues, charging and power problems, SSD and RAM upgrades, diagnostics, software issues and virus or malware removal. If you’re unsure whether we can help with your device, get in touch and we’ll assess your requirements.
Repair focuses on fixing a specific fault, such as a broken screen, charging problem or hardware issue. Refurbishment is a broader process of restoring and improving an existing device, which may include cleaning, hardware upgrades, storage or RAM upgrades, system optimisation and resolving multiple issues to extend its useful life.
Contact RefurbPoint with details of your laptop or PC and the issue you’re experiencing. Where possible, provide the make, model and a description of the problem. We can then advise on the next steps and, where appropriate, arrange an assessment before providing a quote.
RefurbPoint can arrange the appropriate way for you to get your device to us depending on your location and the service required. Contact us with your location and device details and we’ll explain the available options.